Have You Seen our New Resources Page?
We created this new in-depth Resources page within Dealer Connect as a one-stop-shop for information about IBS. Click the Resources tab often to find up-to-date:
- Frequently Asked Questions (FAQs)
- IBS Contact List
- Videos
- Downloadable Forms
- Dealer Connect Tutorials
- Dealer Connect Enhancements
- Dealer Newsletters
- And much more!
IBS in the Community
On May 21 IBS associates put their team-building skills to practice in the annual Decatur-Morgan Hospital Foundation Dragon Boat race. The IBS "Cash Flow Rowers" were one of 75 teams that paddled 46-foot-long dragon boats to raise money for the Foundation, which supports the Morgan County, Alabama area's only not-for-profit hospital.
Let Us Help You Market your Business!
Did you know that your IBS relationship includes COMPLIMENTARY professional marketing services to help your business grow? Let us put our analytics and creative resources to work for you to:
- Grow your business through a free customized postcard mailing to prospective customers in your area
- Re-engage former customers by thanking them for their business and inviting them to visit you again soon
Our Dealer Relations team will work with you to find the best solution(s) for your business needs. Simply contact Dealer Relations at ibsdealerrelations@bibank.com to get started or complete the form below and we'll contact you!
Extended Financing Now Available
We now offer extended payment options for customers making large parts and service purchases (over $5000). Upon application approval the customer will receive monthly statements from our parent company, Bank Independent, for a three- to six-month term at a moderate interest rate. Also, there is no penalty for early payoff.
To request an extended financing application or order customized extended financing brochures for your location(s), please contact ibsdealerrelations@bibank.com.
Another Way We're Taking Care of Your Customers
Your customers asked, and we listened! As part of our commitment to treat your customers like you want them to be treated, we've added two great new payment options:
Pay by Credit Card
Interstate Billing Service now accepts payment by MasterCard credit card! Please note that we will charge the customer a 3% convenience fee to process a MasterCard credit card payment.
Pay Online
Customers can now make payments online through Pay Connect, a new Customer Connect feature.
- Online payments are deducted from their checking account through an electronic ACH transaction
- Pay Connect online payment is available at no charge
- Payments can be scheduled for a future date
- Pay Connect gives them the ability to pay single or multiple invoice
Recent Dealer Connect Enhancements
In case you missed your Dealer Connect Notice emails, here are some other recent Dealer Connect enhancements:
Cleared Invoice Report
This report will provide you with invoices that have been cleared/paid within a specified time frame.
Monthly Sales Report
This report offers information related to total invoices and credit memos you have submitted within a specified date range.
Reports can be found under the Reports tab on DealerConnect and are subject to access controls. To change your level of access, please contact your company's Dealer Connect administrator. If you do not know your company's administrator, please contact IBS for this information. And as always, please feel free to contact our Dealer Relations team at (800) 223-9146 to request additional training on IBS Dealer Connect.
IBS will be CLOSED on Monday, July 4 in observance of
Independence Day.
We also will be CLOSED on Monday, September 5 in observance of Labor Day.
However, our Dealer Connect and Customer Connect online portals
will be available for instant access and online sale approvals.
Not using Dealer Connect? Learn more here.
Do you have suggestions for improvements to Dealer Connect, or just want to tell us how much you love it? Let us know what you think by clicking the box below and entering your comments!
